17%

34%

51%

68%

85%

100%

Lost or stolen card

What to do if your card is lost or stolen

You must notify us immediately if your card is lost or stolen, or if your PIN is compromised.

To report a lost or stolen card, please call at any time on:

  • Adelaide Bank – 1800 035 383
  • Advantedge – 1800 648 027
  • Firstmac – 1800 621 199
  • ING Direct – 131 455
  • Origin or Columbus Capital – 1300 767 023
  • Pepper Money – 1300 650 931
  • Resimac – 1300 650 107
If you do not notify us within a reasonable time you may be liable for unauthorised transactions. Please ensure you notify us as soon as possible.
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